+61 (0)411 102 572 sales@socuddly.com.au

FAQ

If you have any questions which are not covered below, you can call us on 0411 102 572 or fill in our online form here and one of our staff will get back to you as soon as possible.

Your Questions Answered

Only the single nappy range at the present time. Would consider once we activate a Budget brand or Commercial (Day Care Centres, Bulk Users) Range. Normally, one type of product has 4 or 5 sizes to cover ages up to 6.
So Cuddly nappies are made in Turkey and produced with quality materials sourced from around Europe, including 3m Germany. All So Cuddly products are made in line with strict hygiene legislation, offering a safe and consistent product to the Australian public.
For information about our delivery system go to the “Partners” page. Alternatively, fill out the form on the “Contact” page and will arrange a call to discuss it further.
The weight guide of each nappy covers a variety of baby shapes and sizes and that’s why they overlap. When your child approaches a new size, watch for any indent or red marks around the nappy’s elastic. This is a sign your child will need to move up nappy sizes.
So Cuddly nappies are made from Non-Woven polypropylene fabric and Polyethylene films, SAP (Super Absorbent Polymer) Backing cloth with soft touch feel that’s lightweight and durable.
Yes, during production the Non-woven films are coated with an anti-microbial surfactant that prevents bacteria growth within the nappy. The materials that have been applied with surfactant are air dried during production process and all anti-bacterial surfactants are patent regulated and safe for both your little one and the environment.
It is possible that the Elastic Ear has been attached loosely or at the wrong angle. As your child moves around throughout the day the elastic ears may be pulled or loosened. Simply adjust the nappy and reattach the ear correctly, especially before bedtime. Also, ensure that the nappy is positioned under your child correctly when applying the nappy.
Currently we do not offer this in our product range but most of the time premature babies can fit into a newborn size.
Filter out any loose fibres and SAP with a fine mesh scoop, removing backing and cloth. Once the washing machine is drained, we suggest performing a machine maintenance of cleaning / clearing the drain port.